RABIU IBRAHIM OYERANMI

Agricultural Professional | Customer Service Specialist

2b alate unit alakia isebo, Ibadan, Nigeria

About

Highly motivated Bachelor of Science in Agriculture graduate with Second Class Honors, offering strong research, analytical, and problem-solving skills. Possessing hands-on experience in farm operations, customer service, and administrative support, adept at optimizing processes, managing records, and enhancing customer satisfaction. Eager to leverage a dynamic, team-oriented approach to contribute to organizational growth in the agricultural or customer service sector.

Work Experience

Student Industrial Work Experience Scheme (SIWES) Participant

Zeemack Integrated Farm

Jan 2022 - Dec 2022

Not Specified, Not Specified, NG

Completed an intensive industrial work experience, gaining practical knowledge in integrated farm operations and modern agricultural practices.

  • Participated in the Student Industrial Work Experience Scheme (SIWES), applying theoretical agricultural knowledge to real-world farm settings.
  • Assisted with diverse integrated farm activities, including crop cultivation, livestock management, and farm maintenance.
  • Contributed to daily operational tasks, learning best practices in sustainable agriculture and enhancing practical skills.

Farm Manager

Esbee Farm

Jan 2017 - Nov 2018

Osogbo,ede, Osun State,Nigeria, Nigeria

Directed daily farm operations, overseeing agricultural production and resource utilization to ensure optimal output and sustainable practices.

  • Managed comprehensive daily farm operations, including planting, cultivation, and harvesting cycles, to maximize crop yield and quality.
  • Optimized resource allocation for equipment and labor, improving operational efficiency and productivity across the farm.
  • Implemented sustainable agricultural practices, contributing to improved soil health and long-term farm viability.
  • Monitored crop health and growth, applying timely interventions to mitigate risks and ensure successful harvests.

Farm Supervisor

Ottab Synergy Farm Limited

Jan 2016 - Dec 2017

Ede, Osun State,Nigeria, Nigeria

Currently leading daily farm operations and customer relations, ensuring efficient management and accurate record-keeping for enhanced productivity.

  • Supervised daily farm operations, optimizing resource allocation and workflow to enhance productivity and achieve operational targets.
  • Managed comprehensive customer service relations, effectively addressing inquiries and resolving issues to maintain high client satisfaction.
  • Implemented systematic record-keeping protocols for daily activities, improving data accuracy and providing clear operational oversight.
  • Coordinated with farm personnel to ensure adherence to best practices, contributing to efficient resource utilization.

Secretary

Fantatech Computer Institute

Jan 2014 - Dec 2015

Ilorin, Kwara State,Nigeria, Nigeria

Provided essential administrative and secretarial support, ensuring efficient office operations and effective communication.

  • Managed administrative tasks, including scheduling, correspondence, and document organization, to support daily institute operations.
  • Maintained accurate records and managed filing systems, contributing to improved information accessibility and data integrity.
  • Facilitated internal and external communications, enhancing coordination and information flow within the institute.
  • Handled customer inquiries and provided support, resolving concerns to ensure a positive experience for institute visitors and clients.

Education

Ilorin,Kwara State

University of ilorin

Second class upper credit

Jul 2018 - Aug 2024

Ilorin, North central, Nigeria

Languages

Yoruba , English

Skills

Customer Service

  • Customer Relations
  • Inquiry Handling
  • Problem Solving
  • Customer Support
  • Live Chat Support
  • Email Support
  • Phone Support

Agricultural Operations

  • Farm Management
  • Crop Cultivation
  • Livestock Management
  • Resource Optimization
  • Sustainable Farming Practices

Data Management

  • Record Keeping
  • Data Entry
  • Information Organization
  • Filing Systems

Administrative Support

  • Scheduling
  • Correspondence Management
  • Office Operations

Team Collaboration

  • Teamwork
  • Cross-functional Collaboration

Analytical Skills

  • Research
  • Data Analysis

Problem Solving

  • Issue Resolution
  • Critical Thinking

Adaptability

  • Fast Learner
  • Open-minded

Communication Skills

  • Verbal Communication
  • Written Communication
  • Interpersonal Communication
  • Customer Communication